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Tower House Surgery

Online Services

You can use our online services 24/7. The NHS App is the easiest way to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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At Tower House, our team is dedicated to providing you with the highest quality of care.

A GP checks calls all day to decide the best care for you. While 8am is the best time for a morning appointment, same-day slots may still be available later, including in the afternoon. Our phone lines are busiest early, so you don’t need to call first thing please call when it’s convenient for you.

Please note, prescription requests must be submitted in writing via email, mail, or dropped off at the surgery. We are unable to accept phone requests.

The best way to re-order a prescription is to use the NHS App.

If you wish to cancel an appointment please telephone as soon as possible on 01983 817200

A GP will check your call during the day to decide the best care for you. It’s best to call at 8am for a morning appointment, but you can still get a triage appointment later in the day, including in the afternoon

**Busy period 8-10am**


Parking: We have on and off-street disabled parking available on a first-come, first-served basis. There are also spaces in our own carpark. Parking spaces are limited. If you need any assistance, please let our reception staff know.


“Your Health, Your Wellbeing, Our Priority.”

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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